We deliver in France, Belgium, United Kingdom, Germany, Austria, Denmark, Luxembourg, The Netherlands, Spain, Italy and Portugal.
The shipping fees vary depending on the country of destination and the number of ordered bottles.
The expected delivery timeframe is indicated on the wine presentation page and on your cart. Delivery generally happens 8 to 10 working days after the end of the sale. This timeframe is necessary as your bottles are still in the winery cellars when you place your order. This is to guarantee the best storage and condition.
Our courier, an expert in wine transport, delivers in protected wooden cases or in boxes specially adapted to wine transportation.
When your order is ready to be dispatched, we send you an email to confirm your wines will be delivered to you very soon.
We also offer for deliveries in France or abroad an order grouping scheme over 30 days. Your advantages: you have one month of sales to reach free delivery and you benefit from just one delivery. (Delivery charges for order grouping schemes are indicated on your cart page).
Shipping fees are fixed and can be modified, as well as the freight paid scheme (order amount or number of bottles), depending on offers. The courier cannot guarantee delivery above ground floor.
Orders are delivered Monday to Friday from 9:00am to 6:00pm. If you are absent at the time of delivery, the deliveryman will leave you a notification to schedule a new delivery date.
When you receive your order, if the package appears damaged, you need to notify it on the delivery note. If you notice some obvious breakages, or a leak, we advise you refuse the box and ask the delivery company for a return to sender.
In that case, we kindly ask you to contact our customer service as soon as possible so we can send you another parcel or reimburse you.
For more information, do not hesitate to contact our customer service by email clicking here or by phone on 33 (0) 9 70 40 50 03
Benefit from the best prices on your favourite wines. Feel free to compare. If you find the same wine at a cheaper price elsewhere, we will refund the difference! See conditions
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Services are delivered by professionals and your wine is delivered on time. We deliver more than 500.000 bottles every year. More information
We are at your disposal to answer all your queries. You can contact our customer service by email by clicking here.